(Source: Avaya Inc) SANTA CLARA and SANTA CRUZ, Calif. -- Nov 17, 2015 - Avaya and Plantronics (NYSE: PLT) today announced a new co-development initiative to address the growing need for simplified communications in contact center and unified communications (UC) environments. The first initiative under this expanded relationship is focused on ensuring compatibility and tight integration between select Plantronics headsets and Avaya's Chrome-based contact center apps, including Avaya Agent for Chrome and Customer Engagement OnAvaya™ --Google Cloud Platform . With this powerful combination in play, contact center agents will enjoy seamless voice and non-voice interactions with customers,...
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